Counseling

Contact Counseling

Located in Building 400, First Floor, Rm. 404

Counseling Hours & Office Information

  • Front Desk Phone: 707-864-7101 Monday – Thursday open 8:30 – 4:30 pm; Friday 8:30 – 3:00 pm. If If you hear the voicemail, please leave your name, reason for calling, Solano ID# and call back phone number with your message. Note: with limited services please expect 2 business days for a response.
  • Online Appointment Booking System: Go HERE to use the online appointment booking system to schedule your phone or zoom appointment with a counselor
  • Express and Online Express Chat: Monday – Friday 10:30 am – 1:00 pm; M-Th 3:00 pm – 5:00 pm. No or limited Express when classes aren’t in session.
  • Email:  counseling@solano.edu with questions. Please include the reason you are emailing, your name, Solano Student ID #, and phone number. Note: with limited services please expect 2 business days for a response. 

 

Weekday

 

Spring Service Window

 

Phone Hours

 

Special Dates

Monday

10 am – 4 pm

8:30 am – 4:30 pm

 

Tuesday

10 am – 4 pm

8:30 am – 4:30 pm

 

Wednesday

10 am – 4 pm

8:30 am – 4:30 pm

 

Thursday

 

8:30 am – 4:30 pm

 

Friday

 

8:30 am – 3:00 pm

 

 
  • Front Desk Phone: 707-864-7101 Monday – Thursday open 8:30 – 4:30 pm; Friday 8:30 – 3:00 pm. If If you hear the voicemail, please leave your name, reason for calling, Solano ID# and call back phone number with your message. Note: with limited services please expect 2 business days for a response.
  • Online Appointment Booking System: Go HERE to use the online appointment booking system to schedule your phone or zoom appointment with a counselor
  • Express and Online Express Chat: Monday – Friday 10:30 am – 1:00 pm; M-Th 3:00 pm – 5:00 pm. No or limited Express when classes aren’t in session.
  • Email:  counseling@solano.edu with questions. Please include the reason you are emailing, your name, Solano Student ID #, and phone number. Note: with limited services please expect 2 business days for a response. 

WAYS TO TALK TO A COUNSELOR

Express Counseling is for: pre-requisite clearances, registration error questions, questions on course substitutions, petition signatures, or other short questions. Full-transcript reviews or education plans are not available, please make an appointment.

There are no or limited Express when classes aren’t in session.

Expanded Express 10:30 am – 5:00 pm (3:00pm Fridays) the week before classes start each semester; 8:30 am – 5:00 pm (3:00pm Fridays) the first week of classes each semester

Process – Please pick the best method for your situation:

  • Email (counseling@solano.edu): best for petitions, pre-requisite clearances in which documents are needed to be reviewed (please include the reason you are emailing, your name, Solano Student ID #, and phone number)

Phone (707-864-7101) or Chat – best for quick questions on transfer or choice or one course (please include the reason you are contacting office, your name, Solano Student ID #, and call back phone number)

Please go to the online booking system or call 707-864-7101 to schedule a 30 min or 60 min appointment:  

  • If you are on Probation II or Academic Dismissal, please call 707 864-7101 or email counseling@solano.edu, and mention your academic standing for an appointment with a Counselor to help you with your academic goals
  • Zoom Appointment – this is a video meeting (very easy, just like facetime) with a Counselor. The benefit of this meeting is the counselor can share their screen to show you more information and review documents in greater detail. Try it out! Here’s some tips to help.
  • Phone Appointment – the Counselor will call you at the designated counseling appointment time. The number may show as “blocked or restricted.” Please be sure to pick up the call and unblock any apps that may restrict these types of call.

Please watch before your appointment: Getting the Most out of Your Counseling Appointment (video – 7 min)

30 min appointments are for:

  • one semester education plans with less than 20 units and no transcripts from other schools
  • general transfer questions, major/career discussions

60 min appointments are for (please note due to reduced staffing, prioritization will be for 30 minute appointments during busiest times):

  • degree/transcript review for graduation or transferring; transfer application assistance
  • financial aid application forms which require comprehensive education plan
  • multiple semester course plans (comprehensive education plans)
  • review of more than 20 units on transcripts from other schools
Counseling Office Information
  • Front Desk Phone: 707-864-7101 Monday – Thursday open 8:30 – 4:30 pm; Friday 8:30 – 3:00 pm. If If you hear the voicemail, please leave your name, reason for calling, Solano ID# and call back phone number with your message. Note: with limited services please expect 2 business days for a response.
  • Online Appointment Booking System: Go HERE to use the online appointment booking system to schedule your phone or zoom appointment with a counselor
  • Express and Online Express Chat: Monday – Friday 10:30 am – 1:00 pm; M-Th 3:00 pm – 5:00 pm. No or limited Express when classes aren’t in session.
  • Email:  counseling@solano.edu with questions. Please include the reason you are emailing, your name, Solano Student ID #, and phone number. Note: with limited services please expect 2 business days for a response.
Weekday
Fall Service Window
Phone Hours
Special Dates
Monday
8:30 am - 4:30 pm
Tuesday
10 am - 4 pm
8:30 am - 4:30 pm
Wednesday
10 am - 4 pm
8:30 am - 4:30 pm
Thursday
10 am - 4 pm
8:30 am - 4:30 pm
Friday
8:30 am - 3:00 pm

Located 400 Building, First Floor
(between Counseling and Admissions & Records)

Cashier Office Service Hours (Window & Phone)

Weekday
Fall Service Window
Phone Hours
Special Dates
Monday
8:30 am - 4:30 pm
Tuesday
10 am - 4 pm
8:30 am - 4:30 pm
Wednesday
10 am - 4 pm
8:30 am - 4:30 pm
Thursday
10 am - 4 pm
8:30 am - 4:30 pm
Friday
8:30 am - 3:00 pm
Weekday
Fall Service Window
Monday

 Main Campus

Building 400, Room 404
4000 Suisun Valley Rd, Fairfield CA, 94534
(707) 864-7101

Express Counseling/Online Express Counseling (Quick Question Drop-ins): M-F 10:30 am – 1:00 pm; M-Th 3:00 pm – 5:00 pm

 
COUNSELING SERVICES FRONT DESK HOURS (ACADEMIC YEAR)
Monday
8:30 am – 6:00* pm
Tuesday
8:30 am – 6:00* pm
Wednesday
8:30 am – 6:00* pm
Thursday
8:30 am – 6:00* pm
Friday
8:30 am – 3:00 pm

* 5:00pm when classes are not in session

 

 

 

 

 

 

Vallejo Center

545 Columbus Parkway Vallejo, CA 94590
(707) 642-8188

 
APPOINTMENTS AND LIMITED WALK – INS
Monday
8:30 am – 3:00 pm; walk-ins 2:00 pm – 3:00 pm
Tuesday
8:30 am – 6:00 pm; walk-ins 11:30 am – 12:30 pm
Wednesday
No Counselor Available
Thursday
10:30 am – 4:30 pm; walk-ins 2:00 pm – 3:00 pm
Friday
No Counselor Available

 

Vacaville Center

2001 North Village Parkway Vacaville, CA 95688
(707) 863-7836

 
APPOINTMENTS AND LIMITED WALK – INS
Monday
9:30 am – 5:00 pm; walk-ins 12:30 pm – 1:30 pm
Tuesday
11:30 am – 6:00 pm; walk-ins 3:00 pm – 4:00 pm
Wednesday
12:00 pm – 6:00 pm; walk-ins 3:00 pm – 4:00 pm*
Thursday
12:00 pm – 2:00 pm
Friday
8:30 am – 11:00 am

* some days 12-1pm or other times, please call to confirm