The Solano Community College Helpdesk is the Districts one stop shop for resolving your District Technology problems.

Faculty/Staff

Email Helpdesk@solano.edu

Phone 707-864-7000 ext. 4690

Students

Email Helpdesk@solano.edu

Phone 707-864-7000 ext. 4690 

Your requests will be generated into a HelpDesk ticket in which an automated response will be sent to you via an email. Once a ticket is generated a staff person will contact you. Please refrain from contacting our technicians directly.

We prioritize our ticket urgency as follows:

 Classroom issues

Student Services issues

Administrative Services issues

These urgencies will dictate when a technician will contact you regarding your case.