Technology Services & Support

HelpDesk

Helpdesk Hours
Monday - Friday
8:00am - 4:30pm
After Hours
4:30pm - 8:30pm

*Closed on Weekends and Holidays

The Solano Community College Helpdesk is the Districts one stop shop for resolving your District Technology problems.

Faculty/Staff

Email Helpdesk@solano.edu

Phone 707-864-7000 ext. 4690

Students

Email Helpdesk@solano.edu

Phone 707-864-7000 ext. 4690 

 

Your requests will be generated into a HelpDesk ticket in which an automated response will be sent to you via an email. Once a ticket is generated a staff person will contact you. Please refrain from contacting our technicians directly. Depending on the priority level of the ticket will dictate when our technician will contact you regarding your case. Our priorities for servicing tickets are as follows:

– Classroom –

– Student Services –

– Administrative Services –